Privacy & Refund Policy

Effective Date: 02/03/2023

NextPOS Ltd ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services and visit our website. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:

We may collect the following types of personal information:

Contact Information: Name, email address, postal address, and phone number.

Account Information: Usernames, passwords, and other account credentials.

Payment Information: Credit card numbers, billing addresses, and other payment details.

Usage Information: Information about how you use our services, including your interactions with our website, IP address, browser type, and device information.

Location Information: Geographic location based on your IP address or other location data.

Communications: Information you provide when you contact us, such as customer support inquiries.

How We Use Your Information:

We use your personal information for the following purposes:

Providing Services: To deliver and improve our services, process transactions, and fulfill your orders.

Communication: To send you service-related notifications, updates, and promotional offers.

Customer Support: To address your inquiries, provide assistance, and troubleshoot issues.

Analytics: To analyze usage patterns, conduct research, and improve our website and services.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Data Sharing and Disclosure:

We may share your personal information with:

Service Providers: Third-party vendors and service providers who assist us in operating our business and delivering services.

Legal and Regulatory Authorities: As required by law, to protect our rights, or to respond to legal requests.

Affiliates: Subsidiaries, joint ventures, or other companies under common control with us.

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Your Rights and Choices:

You have the right to:

Access, correct, or delete your personal information.

Object to or restrict the processing of your personal information.

Withdraw your consent at any time (if consent is the basis of processing).

Lodge a complaint with the relevant data protection authority.

To exercise these rights or make inquiries about your personal information, please contact us using the details provided below.

Data Security:

We implement technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration.

However, no data transmission or storage can be guaranteed to be 100% secure.

Data Retention:

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Refunds

All hardware sales are final and non-refundable unless a faulty item is received and not covered by warranty.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time.

The "Effective Date" at the top of the policy indicates when the latest changes were made. We encourage you to review the Privacy Policy periodically.

Contact Us:

If you have questions or concerns about this Privacy Policy, your personal information, or our practices, you can contact us at:

Email: hello@nextpos.ie
Phone: +353 1 444 1753

By using our services or visiting our website, you acknowledge that you have read and understood this Refund Policy.